O'Reilly Auto Parts, a renowned brand in the automotive industry, is widely recognized for its reliable and high-quality products. With a vast network of stores across the United States, O'Reilly Auto Parts has become a go-to destination for car enthusiasts, mechanics, and everyday consumers alike. Offering a comprehensive range of automotive parts, tools, accessories, and services, the brand is committed to providing exceptional customer service and meeting the needs of its customers. O'Reilly Auto Parts has built a strong reputation for its extensive product inventory, competitive prices, and knowledgeable staff who are always ready to assist customers in finding the right solutions for their vehicle maintenance and repair requirements. Whether it's for a DIY project or professional repair service, O'Reilly Auto Parts stands out as a trusted and reliable choice for all automotive needs.
![](https://static.where-e.com/United_States/Michigan/Wayne_County/Oreilly-Auto-Parts_eddcae34d5ff82e732bf5a05d8f45768.jpg)
Amenities and More
- Kerbside pickup
- Credit cards
- Debit cards
- In-store shopping
- Cheques
- Language assistance
- Batteries
Reviews
Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.
Three strikes...1) we called for a part, was told it would be pulled and waiting at desk. Not only was it not pulled but it wasn't even in stock - wasted trip 2) Then asked employee to call another store to check for stock, he wouldn't even call. 3) Finally, we tried to order correct part, waited 3 days, went to pick up but they had ordered wrong part! Not a good experience. To be fair, hadn't had this much trouble in the past. Has something changed? Could use customer service training.
It was a Monday and had lots of errands to run. Of course it began to sleet and my wiper blade decided to pop right off while driving. Pulled into O Reillys and the employee was very knowledgeable. Had me pull up to the front of the store and he installed all 3 of my wiper blades front and back! Thanks to Max for his quick & friendly service during my stressful situation.
My driver's side windshield wiper broke in during the snowstorm today. I drove over a mile without it and walked in soaking wet and cold. I was greeted with a smile and "no problem we can help" attitude from the staff. The nice young man got the correct blade and even put it on for me! I am SO very grateful and impressed! Thank you so much!!
4 the four boys, not men, working there on Saturday June 10th were the ultimate definition of lazy and unhelpful, that the manager. I went in about all brake lights being out, hoping to get some advice on the proper fuse. Was told that likely wasn't it and they had no idea where to find it or which Amp to get. The manager, who was leaving for the day, literally told the employee "not to get involved". Instead, I was offered the name of a mechanic in the area and when I didn't take his information was completely ignored. They three remaining employees returned to talking about a car on line. I'll be going beyond this review to make a complaint.
Great customer service from the two guys! They know a ton about cars and they dealt with a hassle of a situation, hassle-free.
I don’t write reviews. But this is the most hostile store I have been to. No motivation to help or help me understand about the lights I need. The guy had an IDGF attitude. Would never return to this store even if this was the last one open.
Try to know the exact part you need when going. I had to make 2 additional trips in the middle of a brake job to return the wrong parts they gave... and I only bought 2 parts from them, brake pads and rotors...
Location
37167 Six Mile Rd, Livonia, MI 48152, United States
Hours
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Monday
07:30 AM - 09:00 PM
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Tuesday
07:30 AM - 09:00 PM
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Wednesday
07:30 AM - 09:00 PM
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Thursday
07:30 AM - 09:00 PM
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Friday
07:30 AM - 09:00 PM
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Saturday
07:30 AM - 09:00 PM
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Sunday
08:30 AM - 08:00 PM
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